Frequently Asked Questions

FAQ Accordion

General

Why should I book direct?

Save on platform fees and enjoy a more personal experience by booking directly with us. You will be supporting a local small business and working with your hosts one-on-one.

How close are the two houses?

The Shade Tree Cottage and The Little House are in close proximity to one another but face opposite directions. Each has its own parking, private entrance, outdoor space, and sense of seclusion. Guests often comment on how peaceful and private it feels.

Is firewood included?

Yes! We provide firewood, firestarters, and a long lighter for your convenience.

Are pets allowed?

Yes, dogs are welcome! There's a $25 fee per dog. If you are traveling with more than two dogs, please reach out and we'll do our best to accommodate you. Sorry, no cats.

What if I have a problem during my stay?

We're available nearly 24/7 to help with any issues or questions. Your comfort is our top priority, and we will respond quickly to resolve anything that comes up.

Check-In/Check-Out

How do I get in? What's check-in like?

Our homes have smart electronic locks. You will receive a unique access code for your stay 24 hours before arrival. We offer self check-in for your convenience, and you are welcome to arrive any time after 3 pm.

Can I check in early?

We are often booked back-to-back during the busy season, so early check-in is rarely available. If you would like to request an early check-in, please reach out in advance and we will let you know if it is possible based on the schedule.

Can I check out late?

Check-out is by 11 am. Due to our cleaner's schedule, late check-out is not available.

What's check-out like? Do I have to do a bunch of chores?

No chore list here. We simply ask that you take the trash out to the curb and leave the property in the same general condition as you found it.

Tech Amenities

How's the Wi-Fi?

We have reliable high-speed Wi-Fi that handles streaming, FaceTime, and remote work with ease.

How's the cell service?

Great! We have strong cell service with no known issues for major carriers.

Do your TVs have streaming?

We have 4k Samsung Smart TVs with Roku. Please bring your own login for streaming services.

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